QM certification

defortec lebt die DIN EN ISO 9001:2015

As one of the few agencies for industrial design in Germany, we have been certified since 2019 - in accordance with DIN EN ISO 9001:2015, the industry standard for quality assurance. We have now successfully completed the first follow-up audit and are continuing to optimize our QM system. You can view and download our current certificate here.

QM and creativity in harmony

We already dealt with the topic of certification in 2018 - on the one hand because some of our customers expect this status from their suppliers, including us. On the other hand, we use the certification to continuously systematize and improve our internal processes. This includes topics such as working time regulations or responsibilities, but also structured work documentation, knowledge management and the further training of our employees. In this way, we increase the know-how of our design team and make the accumulated knowledge optimally available.

And we have learned: systematic and structured work does not slow down our creativity, on the contrary - we gain freedom for bigger ideas.

This is how QM helps our customers

Of course, our customers also benefit indirectly from our certification; above all, they gain security. Because with the certification we also took a closer look at aspects such as the data and reliability of our IT. And we have created clear emergency plans that take immediate action in the event of a fire, natural disaster or loss of leadership. In this way, we ensure that our customers are on the safe side even in problematic situations.